Tapendium - Tablets

Messaging

• Messaging Guests

Device Management - Knox Managed & Device Manager Tablets

• Keeping your tablets charged and online
• Setting up a new device - Video
• How to Set the Automatic Date & Time
• General Service Request
• Hardware Issues
• Swapping Devices

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Login to Admin Portal

• How do I log into Admin Portal?

User Management

• Users
• Permissions

Device Management

• How to Send Content Sync to Tablets
• How to Set the Automatic Date & Time
• Device Management in Admin Portal
• Device Management on Tablets
• Security on Tablets
• Device Management FAQ

Troubleshooting

• Device Stuck On Green Syncing Screen.
• No Sound Alerts from Order Viewers
• Troubleshooting Room Service
• Troubleshooting Wi-Fi Issues
• Troubleshooting Devices

Room Service

• Recommended Items
• Overview of Room Service
• Room Service Settings
• Menu Tab
• Categories
• Items

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Guest Services

• Guest Services Tabs
• Guest Services Categories
• Guest Services Items

Order Management

• Overview of the Order Viewer
• Processing Orders
• Order Management FAQs
• Order Notifications
• Order Viewer User and Permissions

Content Management

• Tapendium Content Modules
• Overview of Content Management
• Image sizes
• The Promotions Module
• The Information Module
• The What's On Module

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Design & Layout

• Manage Navigation Screen
• Manage Menu Layouts for different modules
• Manage Page Styles for different modules
• Design & Layout FAQ

Site Administration

• Alert Views
• Manage Order Views
• Location Groups
• Locations