Targeting Content

• How do I target content to specific rooms?
  • Example: Targeting special offers to Conference group
  • Example: Targeting content to demonstration devices for testing

How do I target content to specific rooms?

Content can be targeted to specific rooms or Locations.

This is useful if you want to provide information to particular guests such as those purchasing a special package, specific groups of guests such as conference attendees, or to specific rooms based on their amenity, such as executive suites.

Content can also be targeted at Demo devices for testing purposes. It is useful here to also read the article on adding a Location Group.

Example: Targeting special offers to Conference group

Firstly, create a new group to target.

To do this go to Admin> Location Groups and click on Add Group to open a new window.

In this example, it will be a banking conference group.

Step 1: Add new group - Banking Conference

In this example, the conference delegates are on the 3rd floor, and the rooms they are in are added as Location Members.

You can add rooms from other floors also. You can also add entire floors as Group Members.

Step 2: Create a Promotions Page for a special offer to conference delegates

Step 3: Select Banking Conference as the Group to target

Example: Targeting content to demonstration devices for testing

• It is useful to use Group targeting to test content before making it available to guests on tablets.

• You can set up a Group that includes demonstration tablets for testing purposes.

• Groups can be used to target content to specific locations in all of the content modules, as well as in Room Service and Guest Services.