Oracle Opera - Updating the No Post Flag for a Guest

When a guest is flagged as a No Post they do not have the ability to order through the Tapendium Room Service module. 

When the guest enters the Room Service module they will receive a prompt as per the image below to advise to call to place an order. The guest can still view the menu and interact with the menu so that they can call through an order. If they attempt to place an order they will receive the same prompt.

By notifying the guest of this status this allows you to action the guest as per your normal operational processes. 

Updating The No Post Flag For A Guest

Sometimes a guest is flagged incorrectly or during their stay they wish to upgrade their status. The IFC that Oracle uses to pass information to Tapendium only provides Tapendium with the information upon the guest check in (GI) or when a mandatory field is updated in a guest change (GC). A mandatory field would be last name and we recommend where only the no post flag needs to be changed you can utilise a full stop at the end of the guest last name. This will push the necessary change through to Tapendium and the guest should then be able to order 5 minutes after this change has occurred.